Message Center

One inbox for every alert and message from your quotes, orders, and invoices — with To-Do and Archived folders.

Message Center

The Message Center is a single inbox that gathers every alert and message across your quotes, orders, and invoices. Whenever a customer accepts a quote, a supplier responds to an order, or an invoice is viewed or paid, it lands here.

Where to find it

Click the orange envelope icon in the top bar (between the alert bell and the Help button).

Envelope vs bell. The bell is a quick peek at your most recent alerts. The envelope opens the full Message Center, where you can organise, search, and act on everything.

Folders

The left panel has three folders:

  • Active — your main list. This is where new alerts arrive and where the Message Center opens by default.
  • To-Do — a "deal with it later" cluster. Push anything here that you want to come back to without losing it in your Active list.
  • Archived — where items go when you mark them Done. Nothing is lost: you can restore an archived item back to Active, or delete it permanently from here.

What you can do

Each message shows a colored type badge (Quote / Order / Invoice / Message), the title, a short preview, and the time it arrived. Unread items have an orange dot.

  • Open — jumps straight to the related quote, order, or invoice.
  • Read — clears the unread dot.
  • To-Do — moves the item into the To-Do folder.
  • Done — archives the item (moves it to Archived).
  • Restore / Delete — from the Archived folder, send an item back to Active or remove it permanently.

Search & filter

At the top of the list:

  • Search box — type to match the text of any message title or body.
  • Type filters — narrow the list to Quotes, Orders, Invoices, or Messages.

These work together with the folder you're viewing — e.g. show only Order messages inside your To-Do folder.

Select several at once

Tick the checkbox on any message (or Select all) to select multiple items. A toolbar appears so you can mark read, move to To-Do or Active, mark Done (Archive), or — in the Archived folder — Delete permanently in one go.

Tip

Not sure where to start? Ask Q — "open my message center" or "how do I archive a message" — and Q will walk you through it.

Last updated: Mon Jun 08 2026 00:00:00 GMT+0000 (Coordinated Universal Time)